PAI-KB

Private Knowledge Assistant

Answers from your own documents. Cited, permissioned and audited.

Ask a question in plain language and get an answer drawn from your own documents, with a citation to the exact source. Access rules are enforced before anything is retrieved, restricted content fails closed, and every query is recorded in a Security Center your team controls. Nothing leaves your appliance.

Private Knowledge Assistant chat answering a quality inspection question with cited source documents, next to a denied request for payroll data
Illustration · Cited answers for permitted content; restricted requests are denied and logged.

01The challenge

Your people already ask public chatbots about company documents.

Staff paste SOPs, buyer requirements and costing sheets into public AI tools because finding the right answer internally takes too long. A private knowledge assistant gives them faster answers than a public tool, from sources they can check, without the data ever leaving the business.

02Capabilities

What it does.

Answers with citations

Every answer links back to the source document and passage, so users can verify it in one click.

Permission-filtered retrieval

Access rules are applied before retrieval and results are re-authorised before display. Restricted content fails closed.

Single sign-on and roles

Federates with your identity provider over OIDC. Roles such as user, manager, auditor and administrator, plus approved temporary access.

Central policy engine

Policies are managed in one place, enforced by Open Policy Agent, and can be simulated before they go live.

Security Center

One console for policies, access requests, security events, AI activity, traces, model usage, audit timeline and reports.

Content defence

Detects prompt-injection attempts and poisoned documents before they can influence an answer.

Multilingual hybrid search

Keyword and semantic retrieval combined, qualified for multilingual content across regional teams.

Controlled egress

Outbound traffic passes an approved egress proxy. Prompts, documents and answers stay on the appliance.

Appliance operations

Encrypted data at rest, signed offline updates with rollback, backup, restore and health monitoring.

03How it works

From question to answer, inside your walls.

Open WebUI for the chat experience, open-weight language models served on the appliance, Open Policy Agent for policy decisions, OIDC single sign-on, and self-hosted Langfuse for observability, all wrapped in a Logic Sonata governed gateway and Security Center.

Inside your walls
  1. 01Sign inSingle sign-on, role assigned
  2. 02Policy checkOpen Policy Agent decides
  3. 03Governed retrievalPermission-filtered search
  4. 04Private modelAnswers on the appliance
  5. 05Cited answerSources, audit, trace
No prompts, files or results leave the appliance
  1. 01

    Connect and classify

    Documents are ingested through a secure conversion pipeline and tagged with owner, folder, classification and lifecycle.

  2. 02

    Index privately

    A hybrid keyword and vector index is built on the appliance. Nothing is sent to an external service.

  3. 03

    Ask in a familiar chat

    Users sign in with single sign-on and ask questions in a clean chat interface, in their own language.

  4. 04

    Check every request

    The policy engine evaluates the user, role and content before retrieval, and again before results are shown.

  5. 05

    Answer with sources

    The model answers only from permitted passages and cites each source.

  6. 06

    Audit and observe

    Every request, denial and model call is traceable in the Security Center.

04See it working

Inside the apparel demo.

Our live demonstration runs a fictional apparel manufacturer with production, quality, technical design, sales, HR, finance and executive teams. The same question gets a different, correct answer depending on who asks.

Standard user

Gets cited answers from production, quality, technical and sales documents and the staff handbook. Payroll, budgets and board strategy are denied and the attempt is logged.

Manager

Sees everything a standard user sees. Restricted HR, finance and executive content stays denied unless access is explicitly delegated.

Administrator

Governs policies, access requests and temporary access in the Security Center, with every change recorded on the audit timeline.

Auditor

Reviews AI activity, traces, denials and reports without being able to change policy.

05Use cases

Where it pays off first.

Production and quality SOPs

Inspection levels, defect standards and line procedures answered on the factory floor.

Technical design and tech packs

Construction details, measurement specs and material requirements in seconds.

Buyer requirements and compliance

Customer manuals, testing protocols and compliance rules, with the exact clause cited.

HR handbook and onboarding

Staff get policy answers any time; payroll and personal data stay restricted.

Sales and customer service

Product knowledge and order procedures for faster, consistent responses.

Management content, locked down

Finance, payroll and board material available only to authorised roles, and every attempt logged.

06Security and governance

Controls built in, not bolted on.

Every Logic Sonata system runs on hardware you control, with access, audit and data boundaries designed in from the start.

  • Role-based access with fail-closed denial for restricted folders
  • Result re-authorisation and cache isolation between users
  • Prompt-injection and poisoned-content defence
  • Signed model catalogue: only approved models can run
  • Approved egress proxy and hardened containers
  • Encrypted storage, signed updates and tested recovery

Free whitepaper

Private Knowledge Assistants

Cited, permissioned and audited answers from your own documents.

  • Why public chatbots create data risk
  • How governed retrieval works
  • Security Center and audit
  • Use cases and rollout plan

07FAQ

Questions about PAI-KB.

Can users see documents they are not allowed to?

No. Permissions are checked before retrieval and again before results are displayed. If a user asks about restricted content, the request is denied and recorded.

Does it work with our existing sign-in?

Yes. The assistant federates with your identity provider over OIDC, so staff use the accounts they already have.

Which document types are supported?

Common office formats such as PDF, Word, Excel, PowerPoint and text are converted through a secure ingestion pipeline. We confirm your specific formats during the assessment.

08More from Logic Sonata

Other private AI systems.

Get started

See PAI-KB on your own data.

Book a 30-minute consultation. We will show the system working and scope a pilot around your use case.